Support
FAQ
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Q.How do I order a sample?A.
Please order samples through "Contact Us" section
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Q.How can I find products on your site?A.
Search with the 'Product' button, or enter it in the search box using the 'searching' button.
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Q.Can I request an online estimate or quotation?A.
Please request an online quote through "Contact Us" section
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Q.Where can I find installation guide, certification, and other technical information?A.
You can search for it in the download center or check it in the product menu.
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Q.How do I install your flooring product?A.
Please refer to the installation guidebook for each product.
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Q.The color and design I am looking for is not listed on the website. Do you have a custom color/design/size program available?A.
You can consult with customized products through "Contact Us" section